3, 2, 1 - blast off!

Seamless roll out to get you started in just two weeks!

This is not a dream! We can start working together very quickly thanks to our proven set up procedure and our highly dedicated team of implementation experts. Pre-existing partner connections, multilingual training and support will get you started and up to speed, giving you initial results fast.  
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The wealth of experience that everyone at Mercury Media Technology brings to the table combined with their extensive support during the implementation phase helped us master even the most complex challenges. 

Denis Scollie TwentyFive
Denis Scollie
Group Head Media Operations,TwentyFive
Our proven implementation process

Two-week kick-off procedure.

Take a shortcut to successful media management fast. Our implementation phase typically spans from only a few days up to a maximum of three months depending on your company size and processes.
Based on our experience, we implement our MMP within 2 weeks on average, depending on size and complexity of existing workflow.

We consider ourselves as your partner. We facilitate the implementation process and are there for our clients every step up the way, particularly when it comes to:
  • clear project management
  • change management support
  • process mapping creation
Independent
Process Mapping
0.5 days
Independent
Own Instance
after 1 day
Independent
Administrative Setup
2 days
Independent
SOP
0.5 days
Independent
User Bootcamp
3 days
Independent
System Integrations
7 days
Independent
Hypercare support during start phase
2-4 weeks
*based on our experience, depending on size and complexity of existing workflow
Our implementation & support philosophy

We make sure your journey is smooth and that you quickly arrive at your destination - better media management!

Professional support team

  • 24h/7 multi-language support team

  • highly trained professionals experienced in media management 

Transparent processes & clear pit-stop routines

  • workshop to customise process to suit your media needs & company set up

  • best in class project collaborative management tool to keep track of implementation progress

  • hypercare contact during implementation and test period

We are always available

  • regular key user training and updates

  • second-level support with 4h max response time

  • you select the relevant communication channel adapted to your company needs (phone, e-mail, collaboration tools) 

The Mercury Team advised us extensively while we were implementing Mercury so that we could take full advantage of the tool’s potential and customize it to our needs.

Marlene Aurelia Soja
Lead of Digital Projects and Processes, Dentsu Aegis Network Central Services GmbH
How to use Mercury the way you need it

Mercury is comprehensive, straightforward & we are here to ensure that you always achieve top results!

Intuitive UI design

  • platform customized to your needs
  • user-centric development by a media agency for your media team

Flexible to meet your individual needs

  • comprehensive role & rights management 
  • adaptable media modules integration

Best practices as default

  • extensive knowledge base including video tutorials
  • quality controled templates & API connection
  • track workflows and bottom-up improvment approach

Thanks to internal training courses, good customer support and a knowledge base integrated into the tool, it was very easy to onboard new staff.

Martin Mittelstädt pilot
Martin Mittelstädt
Director Media Operations Consulting, pilot
Want to see our Media Management Platform Mercury in action?

Contact us. We would happy to organise a demo for you.

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Mercury Media Technology GmbH
Neue Rabenstraße 12
  20354 Hamburg / Germany
+49 40 40 110 220
hello@getmercury.io*

Get in touch - we speak
English, German, French & Spanish.
*please do not send applications via this mail. Navigate to our 'Jobs' page for more information on how to apply at our company.
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