3, 2, 1 - blast off!

Generate quick wins and increase efficiency right from the start

Don’t worry! Implementing Mercury is not a painful or dramatically time-consuming process. Our experienced, highly dedicated team follows a proven procedure as we set up your instance and get your team(s) up to speed on our media management platform, giving you initial results fast.
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The wealth of experience that everyone at Mercury Media Technology brings to the table combined with their extensive support during the implementation phase helped us master even the most complex challenges. 

Denis Scollie TwentyFive
Denis Scollie
Group Head Media Operations,TwentyFive
Our proven implementation process

We'll get you started in just 2 weeks!

Take a shortcut to successful media management. Depending on the size of your company, our implementation phase typically spans from only a few days up to a maximum of three months.
Based on our experience, we implement our MMP within 2 weeks on average, depending on size and complexity of existing workflow.

We consider ourselves as your partner. We facilitate the implementation process and are there for our clients every step up the way, particularly when it comes to:
  • clear project management
  • change management support
  • process mapping creation
Independent
Process Mapping
0.5 days
Independent
Own Instance
after 1 day
Independent
Administrative Setup
2 days
Independent
SOP
0.5 days
Independent
User Bootcamp
3 days
Independent
System Integrations
7 days
Independent
Hypercare support during start phase
2-4 weeks
*based on our experience, depending on size and complexity of existing workflow
Our implementation & support philosophy

We make sure your journey is smooth and that you quickly arrive at your destination - better media management!

Professional support team

  • 24h/7 multi-language support team

  • highly trained professionals experienced in media management 

Transparent processes & clear pit-stop routines

  • workshop to customise process to suit your media needs & company set up

  • best in class project collaborative management tool to keep track of implementation progress

  • hypercare contact during implementation and test period

We are always available

  • regular key user training and updates

  • second-level support with 4h max response time

  • you select the relevant communication channel adapted to your company needs (phone, e-mail, collaboration tools) 

The Mercury Team advised us extensively while we were implementing Mercury so that we could take full advantage of the tool’s potential and customize it to our needs.

Marlene Aurelia Soja
Lead of Digital Projects and Processes, Dentsu Aegis Network Central Services GmbH
How to use Mercury the way you need it

Mercury is comprehensive, straightforward & we are here to ensure that you always achieve top results!

Intuitive interface design

  • customised structure to your needs
  • user-centric development

Flexible to meet your individual needs

  • comprehensive role & rights management 
  • adaptable media modules integration

Best practices as default

  • extensive knowledge base including video tutorials
  • leverage templates & APIs
  • track workflows

Thanks to internal training courses, good customer support and a knowledge base integrated into the tool, it was very easy to onboard new staff.

Martin Mittelstädt pilot
Martin Mittelstädt
Director Media Operations Consulting, pilot

Client Insights

Forward thinking media experts use Mercury

As one of the largest owner-run media agencies in Germany, pilot has always ranked among the country’s industry leaders. Over 400 media experts work at the company’s six locations to create and implement effective communication concepts. pilot is aware that the media landscape is always changing and becoming increasingly dynamic, digital and fragmented. With “moving into the future today” as their core principle, pilot implements campaigns that give its clients a significant advantage in today’s ever changing market.

“Implementation was very smooth and fast. Our staff were able to use the platform within just two weeks. Thanks to internal training courses, good customer support and a knowledge base integrated into the tool, it was very easy to onboard new staff.”                                 

Martin Mittelstädt
Director Media Operations Consulting
pilot 
Read our Case Study

The media experts at TwentyFive are aware that the industry is in dire need of transformation and that the right technology can help make that transformation happen. Implementing software requires an eye for detail as well as resources and always provides material for discussion. However, TwentyFive was confident that the initial investment would pay off very quickly.

“And we found out we were right as soon as we started using the Mercury platform. The wealth of experience that everyone at Mercury Media Technology brings to the table combined with their extensive support during the implementation phase helped us master even the most complex challenges. Everyone was satisfied with the results. Even when we needed to solve problems quickly, the team at Mercury was able to find effective solutions fast.

Denis Scollie
Group Head Media Operations
TwentyFive
Read our Case Study
The collaboration between Mercury Media Technology and the Austrian agency Dentsu officially began in April 2018 with the long-term goal of mastering the increasingly complex challenges in online marketing and fully digitalizing the agency’s media planning. Mercury provides Dentsu Austria with a browser-based Media Management Platform that facilitates campaign management. The platform allows users to retrieve campaign data in real time by integrating that data into a consolidated data source with comprehensive interface connections.
Markus Fennes, Director at Amplifi (part of Dentsu) is responsible for digital transformation at the Austrian agency. The media expert is aware that the media landscape is always changing and becoming increasingly dynamic, digital and fragmented. 



Markus Fennes
Director Planning and Implementation
Dentsu Austria
Read our Case Study
Want to see our Media Management Platform Mercury in action?

Get in touch with us and schedule a free demo.

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